Health Club Front Desk - 5280
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Rosen Centre | Health Spa | Part time
Posted 5 days ago
Description
Summary:
The Health Club Front Desk serves as the first point of contact for guests, ensuring a welcoming and efficient experience. This role is responsible for handling inquiries, scheduling appointments, and maintaining a high level of customer service while upholding Rosen Hotels & Resorts standards. They must be detail-oriented, possess effective conflict-management skills, and excel in decision-making.
Responsibilities:
Greet and assist guests and members in a warm and professional manner.
Provide information about hotel amenities and services.
Handle phone calls, emails, and inquiries regarding health club services and offerings.
Schedule appointments for spa treatments and other services.
Process payments, issue receipts, and maintain accurate financial records.
Assist as a Gift Shoppe Attendant, helping guests with purchases and merchandise inquiries, as needed.
Perform duties as a Locker Attendant, ensuring guest belongings are properly secured and accessible, as needed.
Comply with the company's drug-free and tobacco/nicotine-free policy.
All other duties as assigned.
Experience/Qualifications:
Minimum 6 months of customer service experience preferred.
Ability to lift up to 25 lbs. consistently and 50 lbs. infrequently.
Must be able to legally work in the USA.
Education and Certification(s)/License(s):
High school diploma or equivalent preferred.
Discover Life at Rosen
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy
Affordable Health and Dental Insurance
On-site Medical Center
Competitive Compensation
Holiday Pay
Paid Vacation
Paid Personal Days
Tuition Reimbursement
Higher Education Scholarships
401(k) Retirement Savings Plan
Childcare Financial Assistance
Hospitality and Dining Discounts
Family Outreach Center
and Many More Benefits
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Rosen Centre | Health Spa | Part time
Posted 5 days ago
Description
Summary:
The Health Club Front Desk serves as the first point of contact for guests, ensuring a welcoming and efficient experience. This role is responsible for handling inquiries, scheduling appointments, and maintaining a high level of customer service while upholding Rosen Hotels & Resorts standards. They must be detail-oriented, possess effective conflict-management skills, and excel in decision-making.
Responsibilities:
Greet and assist guests and members in a warm and professional manner.
Provide information about hotel amenities and services.
Handle phone calls, emails, and inquiries regarding health club services and offerings.
Schedule appointments for spa treatments and other services.
Process payments, issue receipts, and maintain accurate financial records.
Assist as a Gift Shoppe Attendant, helping guests with purchases and merchandise inquiries, as needed.
Perform duties as a Locker Attendant, ensuring guest belongings are properly secured and accessible, as needed.
Comply with the company's drug-free and tobacco/nicotine-free policy.
All other duties as assigned.
Experience/Qualifications:
Minimum 6 months of customer service experience preferred.
Ability to lift up to 25 lbs. consistently and 50 lbs. infrequently.
Must be able to legally work in the USA.
Education and Certification(s)/License(s):
High school diploma or equivalent preferred.
Discover Life at Rosen
Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts in Orlando one of Florida's most respected hospitality companies to work for.
Benefits Our Associates Enjoy
Affordable Health and Dental Insurance
On-site Medical Center
Competitive Compensation
Holiday Pay
Paid Vacation
Paid Personal Days
Tuition Reimbursement
Higher Education Scholarships
401(k) Retirement Savings Plan
Childcare Financial Assistance
Hospitality and Dining Discounts
Family Outreach Center
and Many More Benefits
Job ID: 482333239
Originally Posted on: 6/22/2025
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