Spa Front Desk

  • GRAND GENEVA, LLC
  • Lake Geneva, Wisconsin
  • Full Time
JOB REQUIREMENTS: Description If you\'re eager to showcase your talents

in a prestigious, full-service, AAA Four Diamond resort and make a

meaningful impact, an extraordinary career opportunity awaits you. We

are on the lookout for a passionate individual to join our team and help

us continue delivering the unparalleled guest experience that sets us

apart. As a Front Desk Attendant at the WELL Spa, Grand Geneva Resort &

Spa, you\'ll greet and check guests in and out, book appointments, sign

up and renew memberships. Grand Geneva in Lake Geneva is a 1,300 acre,

AAA Four Diamond resort and spa recognized as a Top Resort in the

Midwest by Conde Nast Traveler. This award-winning, all-seasons

destination features over 746 guest accommodations, the WELL Spa &

Salon, two championship golf courses, fitness facilities, a ski hill and

terrain park, and 9 unique food and beverage outlets. We are a

longstanding symbol of home and family, rooted in tradition and eager to

shape a brighter future together. What will you be doing? \* Check

guests in and out for spa appointments. \* Provide accurate and

appropriate information to guests and customers. \* Input and retrieve

information routinely from computer system. \* Respond to guest requests

and handle guest issues or report complaints to management. \* Promptly

answer telephone in a professional and clear manner. Input all

information into computers to communicate guest requests and complaints.

\* Answer guest questions regarding area or resort, outlet information

and services. \* Perform additional duties as assigned. What do you

bring to the role? \* High school diploma or equivalent required. Prior

spa experience preferred. \* Must have excellent communication and

customer service skills, must have the ability to work with a team in a

fast paced environment while multitasking. \* Ability to read, listen

and communicate effectively in English, both verbally and in writing. \*

Ability to access and accurately input information using a moderately

complex computer system. \* Ability to work a flexible schedule

including nights, weekends and holidays. What\'s in it for you? \* A

free, well-balanced meal every shift \* Discounted gym membership \*

Room discounts at Marcus Hotels & Resorts \* Discounts at Marcus Hotels

& Resorts restaurants, cafes, lounges, golfing, skiing, and spa \* Free

parking \* \"Two for one\" movie theater coupons at Marcus Theatres \*

Ability to grow your career and transfer from one property to another \*

Early wage access \* Paid time off \* Flexible scheduling \* Medical,

dental, and vision insurance (offered after 30 days of employment),

company-paid life insurance, employee assistance program offer, and 401k

with employer match \* And more! About Us: A division of The Marcus

Corporation, Marcus Hotels & Resorts has a rich 60-year history of

operational and service excellence. We are \"People Pleasing People\"

who strive daily to create\... For full info follow application link.

\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/4203DC10467C4AB8
Job ID: 482775954
Originally Posted on: 6/26/2025

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