Summary
Responsible for preparing Nationwide Arena for hockey games, concerts, dirt shows, conventions, and other events.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Responsible for preparing Nationwide Arena for hockey games, concerts, dirt shows, conventions, and other events.
Ensures facility is properly set according to performance and game specifications.
Train and manage crews of up to 30 staff.
Works closely with other departments to ensure all building and client needs are met efficiently.
Assists the Operations Manager in hiring, directing, supervising, and scheduling all aspects of building conversions.
Maintains inventory, cleanliness, preparedness and organization of all equipment, supplies, and arena storage areas.
Write and maintain standard operation procedures for building conversions and reoccurring building setups.
Assist other building departments as needed for projects and events.
Supervisory Responsibilities
Manages part-time conversion crew and temporary labor and is responsible for the overall direction and coordination of employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associates degree in facility management or related field; or 3+ years of related experience and/or training with arena conversions; or equivalent combination of education and experience. Previous supervisory experience required. Ability to operate a forklift and other industrial equipment related to building management required including but not limited to scissor lifts, skid steers, drills, saws, etc. Ability to prioritize multiple projects and meet deadlines. Work effectively under pressure and/or stringent schedules. Demonstrate strong and effective problem-solving skills. Excellent verbal, written, problem solving, and interpersonal skills required. Ability to work flexible and extended hours, including nights, weekends, and holidays.
Previous experience working in a hockey arena preferred. Experience with StageRight brand staging and accessories preferred. Experience operating and maintaining retractable seating units preferred.
Computer Skills
To perform this job successfully, an individual should have knowledge in Microsoft Office software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to grip, handle, or feel. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.
Responsible for preparing Nationwide Arena for hockey games, concerts, dirt shows, conventions, and other events.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Responsible for preparing Nationwide Arena for hockey games, concerts, dirt shows, conventions, and other events.
Ensures facility is properly set according to performance and game specifications.
Train and manage crews of up to 30 staff.
Works closely with other departments to ensure all building and client needs are met efficiently.
Assists the Operations Manager in hiring, directing, supervising, and scheduling all aspects of building conversions.
Maintains inventory, cleanliness, preparedness and organization of all equipment, supplies, and arena storage areas.
Write and maintain standard operation procedures for building conversions and reoccurring building setups.
Assist other building departments as needed for projects and events.
Supervisory Responsibilities
Manages part-time conversion crew and temporary labor and is responsible for the overall direction and coordination of employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associates degree in facility management or related field; or 3+ years of related experience and/or training with arena conversions; or equivalent combination of education and experience. Previous supervisory experience required. Ability to operate a forklift and other industrial equipment related to building management required including but not limited to scissor lifts, skid steers, drills, saws, etc. Ability to prioritize multiple projects and meet deadlines. Work effectively under pressure and/or stringent schedules. Demonstrate strong and effective problem-solving skills. Excellent verbal, written, problem solving, and interpersonal skills required. Ability to work flexible and extended hours, including nights, weekends, and holidays.
Previous experience working in a hockey arena preferred. Experience with StageRight brand staging and accessories preferred. Experience operating and maintaining retractable seating units preferred.
Computer Skills
To perform this job successfully, an individual should have knowledge in Microsoft Office software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to grip, handle, or feel. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.
Job ID: 483893882
Originally Posted on: 7/3/2025
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