US-E-EA-Senior Event Coordinator- Boston

Senior Event Coordinator

The Event Enablement team is responsible for virtual/hybrid event consultation, scheduling, production, including post event metrics and analytics, along with in-office scheduling support for various groups. This position provides a unique opportunity to support events on a national level, while providing a specialized focus on office best practices to US and USI. While this role is aligned to a national event specialty team, its expected that this role work collaboratively with the respective co-located office, to understand office protocols, culture, and best practices. An Event Coordinator provides client services by assisting users with their video-enabled events; and ensures that the events experience are smooth right from scheduling to the completion of events.

Responsibilities

• Fosters relationships with customers to ensure effective collaboration, communication and delivery of event requirements.
• Scheduling, managing, and approving hybrid/video-enabled event requests on a timely basis
• Scheduling, managing, and hosting large-scale Zoom events
• Act as an advisor to customers by taking a holistic approach to the overall event scheduling and coordination process
• Providing consultative support and subject matter expertise to event requestors throughout the request and scheduling process
• Communicating over email and verbal means with all levels of Deloitte professionals, external vendors, and clients
• Working closely with offices to ensure the best possible outcome for all stakeholders
• Gathering feedback and provide innovative insights
• Escalating urgent situations appropriately to team leadership
• Performing other tasks and special projects as required/assigned by team leads

Qualification

• High school diploma, bachelors or associate degree preferred
• Minimum 3 - 5 years of relevant work experience, ideally in a hospitality or event services environment
• Experience with event management and/or scheduling software preferred
• Advanced proficiency in Microsoft Office applications
• Excellent written and verbal communication and interpersonal skills
• Excellent critical thinking and ability to anticipate needs
• Effective problem-solving and negotiation skills

Competencies

• Ability to work independently, in a virtual environment and report to the local office- when needed- for assistance with a broad range of on-site needs and initiatives related to Hybrid meetings
• Handle sensitive/confidential information requiring a high level of discretion.
• Hospitality-minded with excellent customer service skills. Consults and drives the event process on behalf of the customer, providing expertise and guidance to meet event objectives
• Demonstrate strong written and verbal communication skills
• A passion for building and growing relationships
• Ability to effectively multitask
• Knowledge of Microsoft Outlook and calendar management
• Quick at learning and using business applications
• Manage high volume of work at fast pace
• Handle confrontation and challenge with ease
• Take initiative and demonstrate follow through
• Demonstrated ability to exercise good judgment and logical thinking
• Take initiative and demonstrate follow-through
• Solutions-oriented and extremely organized
• Flexibility, adaptability and able to juggle multiple projects simultaneously and under tight time constraints

The Team
The Event Enablement Team is part of Workplace Experience group which consists of event coordinators and schedulers. We operate out of multiple locations across US and Hyderabad, India. Each of us works together to exceed our customers expectations by providing timely and high-quality solutions for all requested projects.
How Youll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose
Deloittes purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development

From entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Position Summary

Senior Event Coordinator

The Event Enablement team is responsible for virtual/hybrid event consultation, scheduling, production, including post event metrics and analytics, along with in-office scheduling support for various groups. This position provides a unique opportunity to support events on a national level, while providing a specialized focus on office best practices to US and USI. While this role is aligned to a national event specialty team, its expected that this role work collaboratively with the respective co-located office, to understand office protocols, culture, and best practices. An Event Coordinator provides client services by assisting users with their video-enabled events; and ensures that the events experience are smooth right from scheduling to the completion of events.

Responsibilities

• Fosters relationships with customers to ensure effective collaboration, communication and delivery of event requirements.
• Scheduling, managing, and approving hybrid/video-enabled event requests on a timely basis
• Scheduling, managing, and hosting large-scale Zoom events
• Act as an advisor to customers by taking a holistic approach to the overall event scheduling and coordination process
• Providing consultative support and subject matter expertise to event requestors throughout the request and scheduling process
• Communicating over email and verbal means with all levels of Deloitte professionals, external vendors, and clients
• Working closely with offices to ensure the best possible outcome for all stakeholders
• Gathering feedback and provide innovative insights
• Escalating urgent situations appropriately to team leadership
• Performing other tasks and special projects as required/assigned by team leads

Qualification

• High school diploma, bachelors or associate degree preferred
• Minimum 3 - 5 years of relevant work experience, ideally in a hospitality or event services environment
• Experience with event management and/or scheduling software preferred
• Advanced proficiency in Microsoft Office applications
• Excellent written and verbal communication and interpersonal skills
• Excellent critical thinking and ability to anticipate needs
• Effective problem-solving and negotiation skills

Competencies

• Ability to work independently, in a virtual environment and report to the local office- when needed- for assistance with a broad range of on-site needs and initiatives related to Hybrid meetings
• Handle sensitive/confidential information requiring a high level of discretion.
• Hospitality-minded with excellent customer service skills. Consults and drives the event process on behalf of the customer, providing expertise and guidance to meet event objectives
• Demonstrate strong written and verbal communication skills
• A passion for building and growing relationships
• Ability to effectively multitask
• Knowledge of Microsoft Outlook and calendar management
• Quick at learning and using business applications
• Manage high volume of work at fast pace
• Handle confrontation and challenge with ease
• Take initiative and demonstrate follow through
• Demonstrated ability to exercise good judgment and logical thinking
• Take initiative and demonstrate follow-through
• Solutions-oriented and extremely organized
• Flexibility, adaptability and able to juggle multiple projects simultaneously and under tight time constraints

The Team
The Event Enablement Team is part of Workplace Experience group which consists of event coordinators and schedulers. We operate out of multiple locations across US and Hyderabad, India. Each of us works together to exceed our customers expectations by providing timely and high-quality solutions for all requested projects.
How Youll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose
Deloittes purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development

From entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 308956 Job ID 308956 Requisition code: 308956 Job ID 308956 Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (Deloitte). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a job with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

• At Deloitte, ethics and integrity are fundamental and not negotiable.
• We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
• We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
• We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
• No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for registration, verification or security deposit) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.