Banquet Set-up Supervisor

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Banquet Set-up Supervisor for the Banquets Department at the Grand Geneva Resort & Spa, you will supervise and assist in ensuring the appropriate set-up of banquet rooms according to guest specifications and Marcus standards of quality.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

Develop and implement sustainable training and development programs in order to ensure efficient, competent, and professional service delivery

Assist and supervise banquet set-up staff and ensure all tasks are completed

Inspect storage facilities

Develop working relationships with vendors and suppliers who provide services to groups and associations

Complete visual inspection and maintenance of banquet and meeting space and check the condition of equipment

Install phone lines in meeting rooms

Maintain condition and cleanliness of work area

Perform other duties as assigned

What do you bring to the role?

High school diploma or equivalent required

Prior supervisory experience is preferred

Ability to comprehend and communicate in English in order to provide service as requested by managers, staff, and guests

Passionate about hospitality and customer service driven

Pride in your work by creating positive energy, excitement, and fun

Respect for all co-workers and guests

Act ethically and honestly in all business practices and build professional relationships by promoting mutual trust

Ability to maintain composure and remain pleasant under high-pressure situations

Ability to work a flexible schedule including days, nights, weekends, and holidays

Whats in it for you?

A free, well-balanced meal every shift

Discounted gym membership

Room discounts at Marcus Hotels & Resorts

Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

Free parking

Two for one movie theater coupons at Marcus Theatres

Ability to grow your career and transfer from one property to another

Early wage access

Paid time off

Flexible scheduling

Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are People Pleasing People who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.