Spa Concierge/Spa Front Desk Associate/Guest Services
- OneSpaWorld
- Waikoloa, Hawaii
- Full Time
Spa Concierge / Spa Front Desk Associate
Mandara Spa - Waikoloa, Big Island, Hawaii (Luxury Resort Environment)
Mandara Spa - Waikoloa, Big Island, Hawaii
Starting Pay: $17.75 per hour
Additional Incentives: Average of $1.75 per hour based on performance
Total Average Earnings: ~$19.50 per hour
Join the internationally recognized Mandara Spa team and help create unforgettable wellness experiences for guests visiting the beautiful Kohala Coast of Hawaii. As the Spa Concierge , you are the first and last impression of the spa experiencewelcoming guests, assisting with reservations, and ensuring every visitor receives exceptional service.
If you enjoy working with people, thrive in a luxury hospitality environment, and want to be part of a world-class spa team, we would love to meet you.
What You'll Do
As a Spa Concierge , you will help create a seamless and relaxing experience for every guest.
Responsibilities include:
Greet and welcome spa guests with warmth and professionalism
Manage spa reservations and appointments using the spa booking system
Answer phones and assist guests with spa services and retail products
Provide information about spa treatments, promotions, and amenities
Process guest check-ins, payments, and retail purchases
Maintain a clean and welcoming front desk and reception area
Support therapists and spa team members to ensure smooth daily operations
Deliver exceptional guest service aligned with Mandara Spa standards
What We're Looking For
At least 1 year of customer service or hospitality experience
Comfortable answering phones and assisting guests in a fast-paced environment
Strong communication and listening skills
Professional and friendly demeanor
Basic computer skills and ability to learn booking systems (Book4Time experience a plus)
Retail or spa experience is a plus but not required
Reliable, dependable, and team-oriented
High school diploma or equivalent
Must have authorization to work in the United States
Why Join Mandara Spa
Work in a luxury resort spa environment in Waikoloa, Hawaii
Be part of a globally recognized spa brand
Gain valuable hospitality and wellness industry experience
Opportunities for career growth within Mandara Spa locations worldwide
Supportive team environment focused on exceptional guest experiences
About Mandara Spa
Mandara Spa began on the spiritual island of Bali, inspired by a deep respect for the healing arts passed down through generations. Today, Mandara Spa operates in luxury destinations around the world, blending Balinese traditions with European techniques to deliver exceptional spa experiences.
Each Mandara Spa reflects the culture of its destination while maintaining the brand's commitment to wellness, relaxation, and genuine hospitality .
Apply today and become part of a team dedicated to delivering unforgettable spa experiences in one of Hawaii's most beautiful destinations.
rfiAct2iQL
Mandara Spa - Waikoloa, Big Island, Hawaii (Luxury Resort Environment)
Mandara Spa - Waikoloa, Big Island, Hawaii
Starting Pay: $17.75 per hour
Additional Incentives: Average of $1.75 per hour based on performance
Total Average Earnings: ~$19.50 per hour
Join the internationally recognized Mandara Spa team and help create unforgettable wellness experiences for guests visiting the beautiful Kohala Coast of Hawaii. As the Spa Concierge , you are the first and last impression of the spa experiencewelcoming guests, assisting with reservations, and ensuring every visitor receives exceptional service.
If you enjoy working with people, thrive in a luxury hospitality environment, and want to be part of a world-class spa team, we would love to meet you.
What You'll Do
As a Spa Concierge , you will help create a seamless and relaxing experience for every guest.
Responsibilities include:
Greet and welcome spa guests with warmth and professionalism
Manage spa reservations and appointments using the spa booking system
Answer phones and assist guests with spa services and retail products
Provide information about spa treatments, promotions, and amenities
Process guest check-ins, payments, and retail purchases
Maintain a clean and welcoming front desk and reception area
Support therapists and spa team members to ensure smooth daily operations
Deliver exceptional guest service aligned with Mandara Spa standards
What We're Looking For
At least 1 year of customer service or hospitality experience
Comfortable answering phones and assisting guests in a fast-paced environment
Strong communication and listening skills
Professional and friendly demeanor
Basic computer skills and ability to learn booking systems (Book4Time experience a plus)
Retail or spa experience is a plus but not required
Reliable, dependable, and team-oriented
High school diploma or equivalent
Must have authorization to work in the United States
Why Join Mandara Spa
Work in a luxury resort spa environment in Waikoloa, Hawaii
Be part of a globally recognized spa brand
Gain valuable hospitality and wellness industry experience
Opportunities for career growth within Mandara Spa locations worldwide
Supportive team environment focused on exceptional guest experiences
About Mandara Spa
Mandara Spa began on the spiritual island of Bali, inspired by a deep respect for the healing arts passed down through generations. Today, Mandara Spa operates in luxury destinations around the world, blending Balinese traditions with European techniques to deliver exceptional spa experiences.
Each Mandara Spa reflects the culture of its destination while maintaining the brand's commitment to wellness, relaxation, and genuine hospitality .
Apply today and become part of a team dedicated to delivering unforgettable spa experiences in one of Hawaii's most beautiful destinations.
rfiAct2iQL
Job ID: 513537957
Originally Posted on: 3/13/2026
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