Head Golf Professional

The Country Club of Oxford is seeking a Head Golf Professional to become part of a team that works cohesively to deliver great experiences to the membership on a daily basis. The Head Golf Professional directs the daily golf related activities of the entire golf operation in accordance with the philosophy, policy, and procedures of The Country Club of Oxford. The Head Golf Professional is responsible for the daily management and operation of the Golf Shop insuring the highest level of service to Members and Guests.

Bachelor’s Degree in Business, Sports Management or related field or equivalent experience

Must be a PGA Member in good standing

Thorough knowledge of general business administration practices and golf professional practices and procedures.

Prior supervisory experience required.

Available on weekends, holidays and on occasion extended hours.

Working knowledge of Golf Genius Tournament Software

Working knowledge in Word, Excel, and PowerPoint

Must have a Positive Attitude and be a Team Player

Create a consistent and high expectation golf experience that assists Members and Guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible

Foster environment for problem resolution to facilitate faster improvements to result in improved working relationships and Member/Guest satisfaction

Ensure that all Members and Guests are greeted and welcomed in a professional and courteous manner

Direct outside golf operations, ensuring that the outside golf supervisor properly controls Membership and Guest services. Set-up and maintenance of practice facility, course advisors, golf car maintenance, golf bag storage, and golf club repair activities.

Hire and train all golf operations employees (final approval from General Manager/Director of Golf maybe required). Conduct and complete annual and semi-annual employee performance reviews.

Maintain the daily "pace of play standard."

Establish and administer the club tournament program. Assist in the development of promotional materials to communicate the programs to the Members and Guests

Head Professional Expectations

Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques. Anticipate the needs of Members and Guests and offer appropriate merchandise or alternatives.

Answer telephones clearly and concisely, to schedule future starting time reservations and communicate information in a pleasant and professional manner.

Special projects or other duties as assigned.

Assists members, prospective members, and guests including but not limited to tee time reservations, checking in members and their guests, club information, golf rates, and club policies

Maintains a very clean and well displayed golf shop. Assists in selection of men’s and women’s apparel.