Welcome Center Supervisor

The Welcome Center Supervisor supports all aspects of a high-quality YMCA user experience. The Welcome Center Supervisor will train, manage and schedule for the Member Experience Team. The Welcome Center Supervisor is responsible for providing assistance to YMCA members, prospective members and guests at all times exhibiting excellent communication and customer service skills upholding the member experience standards.

Qualifications:

A high school diploma, administrative and supervisory experience, and excellent communications skills required.

Must possess the ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service.

Must be available to work early mornings, nights, weekends, and/or holidays with a minimum of one evening, one early morning, and one weekend per month.